2011年12月23日星期五

Reservation Info 订房须知

Reservation


Little Hut Homestay only made reservation within 6 months. ( For example:- 1/1/2013 Open booking for 1/1/2013 until 1/6/2013) 
Please email us for room availability and booking. Kindly provide us the following information when making reservation:

Name
Check in and check out date
Type of room
Number of person
Arrival time
Contact number
Address
Email address

Our contact detail information is:
Hotline: +60168601416 ( 9am-8pm )
Email: littlehutmesilou@gmail.com/ shiaohan@hotmail.com

Confirmation

By making the booking, you are confirming that all persons named on the booking accept the Terms and that you will inform the other persons named on the booking of the confirmation details and any other appropriate information. By making the booking you also responsible for making all payments due under the booking.

Little Hut Homestay will confirm your booking and issue you with an email for payment detail. Deposit for the booking, which is 50% of the total booking price shall be make within 2 days when making the booking, fail to do so Little Hut Homestay cannot guarantee the booking. Take noted that deposit is not refundable.

Cancellation, amendment and transferring Policy

You may amend or transfer your booking by notifying us at least 7 days prior to your arrival date. Penalty for late cancellation or no-show will result in your deposit being forfeited in full.

In any event, if you fail to amend or transfer your booking within half year in accordance with the cancellation, amendment and transferring policy, your deposit will be forfeited in full.

If, for whatsoever reason, you do not turn up at the accommodation on the arrival date stated on your booking confirmation email without prior warning to Little Hut Homestay “A No Show”, as per our Cancellation, amendment and transferring policy, shall be considered a cancellation.

Any Changes in your reservation regarding numbers of guests or change of hut, a 14 days notice is required and non negotiable.

Check in and check out Time

Check in time is from 2pm and check out by 12pm.



Extra Guest

For the comfort of all our guests during their stay with us, we do strictly enforce the number of occupants per hut as per your reservation. All additional guest above and beyond the actual numbers booked in the reservation will not allowed to stay at our Hut as per our terms and conditions.

Child accommodation

Children age 12 and under stay for free when sharing their parents’ room using the existing bedding (maximum 2 Children).

Extra Bed

One extra bed is applicable for Bizza Hut @ RM50.00nett per night.

Pet Policy

Although we love pets very much, pets are NOT allowed in the guest rooms.

Smoking Policy
All rooms have a strict no-smoking policy.







我們只接受爲期六個月内的預定(例:1月1日 開放1月1日-六月一日的訂房)。
請電郵寒舍預約房間,一旦確認后寒舍將以電郵告知匯款資料。 
请填下以下资料电邮寒舍



姓名
入住日期
房型
入住人数
預計入住時間
聯絡號碼
地址
Email

訂房之訂金(總房價之一半, 也就是50% ) 請於二日內完成匯款動作。如超過匯款時間,我們有權利將該房間轉讓給其他客人。請注意,一旦付了訂金,將不退還訂金。
  1. 一旦收了訂金我們將為您保留房間。
  2. 住宿當天通知,退房而造成的損失,恕不退還訂金,也不能延期。
  3. 住宿前七天通知可延期或轉讓朋友。期限為半年。逾期恕不退還訂金。
  4. 如果原來的訂房人數有更改。例如原先定了五人小屋想改爲三人小屋,請在14天前通知。少於14天通知者恕不接受更換房型及退還餘額。
進房時間14.00以後,退房時間12.00以前。

爲了提升住宿品質,舒適以及維護寒舍住客的安寧與和諧,本民宿謝絕訪客並採人數總量管制。請依訂房人數入住。十二嵗以下小孩可免費(只限1-2名小孩)。

如超過約定人數入住,寒舍有權力拒絕入住並沒收訂金。敬請原諒。

禁止在房內吸煙、喧嘩並禁止攜帶寵物,謝謝合作。

電話號碼:+60168601416 ( 9am-8pm )
Email : littlehutmesilou@gmail.com/ shiaohan@hotmail.com